Support Team Lead (199)
We are the global leader in mobile attribution and marketing analytics. Data-driven marketers trust us for independent measurement solutions and innovative tools to grow and protect their mobile business. Our platform processes billions of mobile actions every day, empowering marketers and developers to maximize the return on their marketing investments. With Facebook, Google, Twitter, Pinterest, Snap Inc., Tencent and 4,600+ other integrated partners, and clients including HBO, Waze, Alibaba, Skyscanner, Activision and 12,000+ leading brands worldwide, we have 15 global offices to support marketers everywhere.
About the role:
We're looking for a technically savvy manager who understands the importance of being customer-oriented and responsive support services. This is an opportunity to expand the Support Team in the US and lead the way by continuing our reputation of stellar customer service. We believe we're successful only when our customers thrive. This individual would work closely with our Engineering, Customer Success, Partners and Product Teams. This individual will impact the product's evolution by providing feedback that can be integrated into future product development.
The right candidate will thrive in a fast-paced environment, using a mix of technical and strong customer facing skills, with a focus on process and system refinement. You will be tasked with driving successful outcomes for our customers. This position requires you to be a self-starter, hands-on, and have strong multitasking skills.
If this looks like a good fit based on your past experience and your goals for the future, please apply today!